Your order is processed as quickly as possible, so there’s only a 15 minute window during our service hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order but missed out on the 15 minute window (or placed your order outside of our regular service hours), do not tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation via e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 factors for not getting a confirmation email: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering emails from us. Make sure to keep your user information existing and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds right away for products that are gone back to our storage facility according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Consumer Assistance representative right away and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT must receive all exchanges and returns (consisting of the replacements of missing out on or damaged items) within thirty days of the purchase date listed on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to put an order on your behalf. Just call our Customer Assistance team at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your e-mail as soon as you let us know which items you ‘d like. You will need to choose a payment technique to continue with the process.
When your order is effectively placed, a confirmation e-mail will be sent. And after that all done! Just wait for your order to show up.
WHEN WILL I GET MY ORDER?
All orders take 1-5 company days to procedure. You should receive your order within 5 to 14 days. LNT may need to contact you if there is an issue with your order, so please keep your account info updated! All order communication is done through e-mail, so it is necessary that your e-mail address is present and precise.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large items may not be offered for shipment to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer totally free shipping on orders over $149.00. You get totally free shipping on some products specifically if you have a LNT rewards program membership. Standard shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 company days. For a more precise quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Get in touch with a Consumer Assistance representative immediately if your tracking number shows your order was provided however you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. Once your order has actually delivered so that you can track it online, you will also receive an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Once you receive a shipping confirmation email, tracking information might take 1-2 days to upgrade from the time the shipment was initiated.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and may vary a little from the total charged, typically by no greater than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please call LNT Customer Assistance to verify that your voucher code is valid. Many promos are promoted on our website. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Will Best Buy Match Linens N Things Coupon