Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our organization hours to use modifications to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order however missed the 15 minute window (or positioned your order outside of our typical company hours), don’t tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification through e-mail with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are typically two factors for not receiving a verification e-mail: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering e-mails from us. Make certain to keep your user information current and to switch off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds right away for items that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Consumer Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and directions. LNT must receive all exchanges and returns (consisting of the replacements of missing out on or harmed items) within 1 month of the purchase date listed on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would be happy to put an order on your behalf. Simply call our Client Support team at 1-855-448-4464 during our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a secured payment link to your e-mail once you let us understand which products you ‘d like. You will need to choose a payment approach to continue with the process.
A confirmation e-mail will be sent once your order is effectively put. And then all done! Simply wait for your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You need to get your order within 5 to 14 days. All order communication is done via e-mail, so it is crucial that your email address is accurate and present.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items may not be available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not deliver internationally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. If you have a LNT rewards program membership, you secure free shipping on some products exclusively. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 organization days. For a more precise quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number shows your order was delivered but you never got it from lnt.com, get in touch with a Consumer Support representative instantly. For more information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the delivery here. You will also get an email with the tracking number when your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking information might take 1-2 days to update from the time the shipment was initiated when you receive a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and might vary a little from the total charged, usually by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Consumer Support to confirm that your discount coupon code stands. Many promos are marketed on our site. (PLEASE KEEP IN MIND: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). When Will Linens N Things Issue Online Coupon