Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to use changes to your order (like changing the shipping address or requesting a cancelation). If you want to cancel your order however missed out on the 15 minute window (or placed your order outside of our typical company hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order verification by means of email with all the details of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are usually two factors for not receiving a verification email: 1. you may have an outdated e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Make certain to keep your user information present and to shut off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for products that are returned to our storage facility according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Client Assistance agent right away and we’ll make things. Click here to view our returns/exchange policy and instructions. LNT must receive all exchanges and returns (including the replacements of missing out on or damaged items) within one month of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would enjoy to position an order in your place. Simply call our Consumer Support team at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a safe payment link to your email once you let us know which items you ‘d like. You will need to choose a payment technique to continue with the procedure.
A verification e-mail will be sent once your order is successfully put. And after that all done! Just wait for your order to arrive.
WHEN WILL I GET MY ORDER?
You need to get your order within 5 to 14 days. All order interaction is done through e-mail, so it is important that your email address is current and accurate.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large items may not be offered for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some products exclusively. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 service days. For a more precise price quote, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was provided however you never got it from lnt.com, contact a Client Support representative right away. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the shipment here. You will also receive an email with the tracking number as soon as your order has delivered so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking information may take 1-2 days to update from the time the delivery was started when you get a shipping verification email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might differ a little from the total charged, typically by no greater than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please call LNT Customer Assistance to confirm that your coupon code stands. Most promos are marketed on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Valid Linens N Things Coupon