Your order is processed as rapidly as possible, so there’s only a 15 minute window during our organization hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order but missed out on the 15 minute window (or positioned your order outside of our normal service hours), don’t tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation via e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are generally two reasons for not receiving a verification e-mail: 1. you may have an out-of-date email address on file, or 2. you might have a spam blocker filtering e-mails from us. Make sure to keep your user information current and to switch off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN PRODUCT, FOR HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for items that are returned to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Client Support agent immediately and we’ll make things right. Click here to view our returns/exchange policy and guidelines. LNT needs to get all returns and exchanges (consisting of the replacements of missing or harmed items) within 1 month of the purchase date noted on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would be happy to position an order in your place. Simply call our Consumer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a protected payment link to your email when you let us understand which items you ‘d like. You will need to choose a payment approach to continue with the procedure.
A confirmation email will be sent once your order is successfully positioned. And after that all done! Just wait on your order to show up.
WHEN WILL I GET MY ORDER?
All orders take 1-5 company days to process. You ought to get your order within 5 to 2 week. LNT might need to call you if there is a problem with your order, so please keep your account info updated! All order communication is done via email, so it is necessary that your e-mail address is accurate and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized products may not be readily available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We offer complimentary shipping on orders over $149.00. You get totally free shipping on some products specifically if you have a LNT rewards program subscription. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 service days. For a more precise estimate, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Call a Consumer Support representative right away if your tracking number reveals your order was provided but you never ever got it from lnt.com. For additional information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will also receive an email with the tracking number as soon as your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Once you get a shipping confirmation email, tracking details may take 1-2 days to upgrade from the time the delivery was started.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may differ a little from the overall charged, generally by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please call LNT Customer Assistance to validate that your coupon code stands. A lot of promos are promoted on our website. (PLEASE NOTE: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). The Trouble With Those 20 Percent Off Coupons From Bed Bath & Beyond