Your order is processed as quickly as possible, Suez Linens And Things…so there’s just a 15 minute window throughout our business hours to apply changes to your order (like altering the shipping address or asking for a cancelation). Please call Consumer Service at 1-855-448-4464 if you want to make a change. Our team is offered to assist Monday through Friday, in between 8:00 AM and 5:00 PM EST. If you wish to cancel your order but missed the 15 minute window (or put your order outside of our normal business hours), don’t stress about it! As soon as the order is delivered, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order verification via e-mail with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually two factors for not receiving a confirmation e-mail: 1. you might have an outdated email address on file, or 2. you might have a spam blocker filtering emails from us. Make certain to keep your user information present and to shut off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process store credit refunds right away for items that are returned to our warehouse according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Consumer Assistance agent right away and we’ll make things. Click here to see our returns/exchange policy and directions. LNT needs to get all exchanges and returns (consisting of the replacements of missing out on or damaged items) within 30 days of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would enjoy to place an order in your place. Merely call our Customer Support team at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a secured payment link to your email once you let us know which items you ‘d like. You will require to choose a payment technique to continue with the procedure.
A confirmation email will be sent out once your order is successfully placed. And after that all done! Simply wait on your order to get here.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 service days to procedure. You must receive your order within 5 to 14 days. LNT might require to contact you if there is a concern with your order, so please keep your account info updated! All order interaction is done by means of email, so it is essential that your email address is precise and current.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be readily available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. If you have a LNT rewards program membership, you get free shipping on some items solely. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 business days. For a more precise estimate, please inspect the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was provided but you never received it from lnt.com, contact a Consumer Assistance representative instantly. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the shipment here. You will also get an e-mail with the tracking number once your order has actually delivered so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
When you receive a shipping confirmation email, tracking info might take 1-2 days to update from the time the delivery was initiated.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary a little from the total charged, normally by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Customer Support to validate that your discount coupon code is valid. Many promotions are advertised on our site. (PLEASE NOTE: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Suez Linens And Things