Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our company hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order but missed the 15 minute window (or placed your order outside of our typical organization hours), do not stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation via email with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are generally two reasons for not receiving a verification e-mail: 1. Make sure to keep your user details existing and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds immediately for products that are gone back to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Client Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and guidelines. LNT needs to receive all returns and exchanges (including the replacements of missing or damaged products) within 30 days of the purchase date noted on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Just call our Consumer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a protected payment link to your email once you let us know which products you ‘d like. You will need to select a payment technique to continue with the procedure.
A verification email will be sent as soon as your order is successfully placed. And after that all done! Simply await your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You should get your order within 5 to 14 days. All order interaction is done through e-mail, so it is crucial that your email address is accurate and present.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items might not be readily available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not ship internationally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some products solely. Basic shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 company days. For a more precise estimate, please check the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered but you never received it from lnt.com, get in touch with a Customer Support representative immediately. For additional information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the shipment here. As soon as your order has actually shipped so that you can track it online, you will also receive an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
As soon as you get a shipping confirmation email, tracking details might take 1-2 days to upgrade from the time the shipment was started.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax revealed online is just a quote and might vary somewhat from the total charged, normally by no more than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please call LNT Client Assistance to confirm that your voucher code stands. Many promos are promoted on our website. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Skyscan Atomic Clock Linens And Things