Your order is processed as quickly as possible, Linens N Things Veteran Discount…so there’s just a 15 minute window during our service hours to apply modifications to your order (like changing the shipping address or asking for a cancelation). Please call Consumer Service at 1-855-448-4464 if you want to make a modification. Our group is offered to assist Monday through Friday, in between 8:00 AM and 5:00 PM EST. Don’t tension about it if you desire to cancel your order but missed the 15 minute window (or put your order outside of our typical organization hours)! When the order is delivered, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation through e-mail with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are typically 2 reasons for not receiving a confirmation e-mail: 1. Make sure to keep your user info existing and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, FOR HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds instantly for products that are returned to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Client Support agent immediately and we’ll make things right. Click here to see our returns/exchange policy and instructions. LNT must get all exchanges and returns (including the replacements of missing or damaged items) within 1 month of the purchase date listed on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to place an order on your behalf. Just call our Client Assistance group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
When you let us know which items you ‘d like, we will send a guaranteed payment link to your e-mail. You will require to pick a payment method to continue with the process.
Once your order is successfully put, a confirmation e-mail will be sent. And then all done! Simply await your order to show up.
WHEN WILL I RECEIVE MY ORDER?
You must get your order within 5 to 14 days. All order interaction is done via e-mail, so it is essential that your e-mail address is current and accurate.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be available for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide free shipping on orders over $149.00. If you have a LNT rewards program subscription, you get free shipping on some items specifically. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 service days. For a more accurate quote, please examine the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Call a Customer Support representative instantly if your tracking number shows your order was provided however you never received it from lnt.com. For more information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the shipment here. Once your order has actually delivered so that you can track it online, you will likewise receive an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
As soon as you receive a shipping verification e-mail, tracking information may take 1-2 days to upgrade from the time the delivery was initiated.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and might differ somewhat from the total charged, usually by no greater than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Consumer Support to validate that your discount coupon code is valid. Most promos are advertised on our site. (PLEASE NOTE: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things Veteran Discount