Your order is processed as quickly as possible, Linens N Things Online Store Pickup…so there’s just a 15 minute window during our service hours to use changes to your order (like altering the shipping address or requesting a cancelation). Please call Client Service at 1-855-448-4464 if you want to make a change. Our group is available to help Monday through Friday, in between 8:00 AM and 5:00 PM EST. If you wish to cancel your order however missed the 15 minute window (or put your order outside of our typical service hours), don’t stress about it! Once the order is provided, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order verification by means of e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically 2 factors for not getting a confirmation email: 1. you may have an outdated e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Ensure to keep your user info present and to switch off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for items that are gone back to our storage facility according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Consumer Support agent right away and we’ll make things. Click here to see our returns/exchange policy and instructions. LNT should get all exchanges and returns (including the replacements of missing or damaged items) within 30 days of the purchase date noted on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Merely call our Consumer Support group at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us know which items you ‘d like, we will send out a protected payment link to your email. You will require to select a payment technique to continue with the procedure.
A verification e-mail will be sent as soon as your order is successfully positioned. And then all done! Simply wait for your order to get here.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 business days to process. You ought to receive your order within 5 to 2 week. LNT may need to contact you if there is a problem with your order, so please keep your account info upgraded! All order interaction is done by means of email, so it is essential that your email address is precise and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized products may not be offered for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. You get complimentary shipping on some items solely if you have a LNT benefits program membership. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 service days. For a more accurate price quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered however you never received it from lnt.com, call a Client Assistance representative right away. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. As soon as your order has delivered so that you can track it online, you will also get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
When you receive a shipping confirmation email, tracking information may take 1-2 days to update from the time the delivery was started.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and might vary slightly from the overall charged, typically by no greater than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please call LNT Consumer Assistance to validate that your discount coupon code is valid. A lot of promos are marketed on our site. (PLEASE KEEP IN MIND: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things Online Store Pickup