Your order is processed as rapidly as possible, so there’s just a 15 minute window during our company hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order however missed out on the 15 minute window (or put your order outside of our typical business hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation via e-mail with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are typically 2 factors for not getting a verification e-mail: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering emails from us. Ensure to keep your user details existing and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process installment plan refunds instantly for products that are gone back to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Client Support agent right away and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT must get all returns and exchanges (including the replacements of missing or damaged products) within one month of the purchase date noted on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would more than happy to put an order in your place. Simply call our Client Assistance team at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a safe payment link to your e-mail as soon as you let us understand which items you ‘d like. You will need to pick a payment technique to continue with the procedure.
When your order is effectively put, a verification email will be sent. And then all done! Just wait on your order to show up.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 service days to process. You ought to receive your order within 5 to 14 days. LNT may require to contact you if there is an issue with your order, so please keep your account info upgraded! All order communication is done through e-mail, so it is important that your email address is accurate and present.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized products may not be readily available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship internationally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. You get totally free shipping on some items exclusively if you have a LNT rewards program subscription. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 company days. For a more accurate quote, please check the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was delivered but you never got it from lnt.com, get in touch with a Customer Support representative immediately. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will likewise get an email with the tracking number as soon as your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking details might take 1-2 days to upgrade from the time the shipment was started once you get a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may differ somewhat from the overall charged, normally by no greater than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Client Support to confirm that your discount coupon code is valid. The majority of promotions are marketed on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens N Things Online Coupon