Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our company hours to apply modifications to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order however missed out on the 15 minute window (or positioned your order outside of our regular company hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification by means of email with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are normally two reasons for not getting a verification email: 1. you may have an outdated e-mail address on file, or 2. you may have a spam blocker filtering e-mails from us. Ensure to keep your user details existing and to switch off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds instantly for products that are gone back to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Customer Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT should get all exchanges and returns (consisting of the replacements of missing or harmed items) within 30 days of the purchase date noted on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to place an order in your place. Simply call our Customer Assistance team at 1-855-448-4464 throughout our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a secured payment link to your e-mail when you let us understand which products you ‘d like. You will need to choose a payment technique to continue with the procedure.
As soon as your order is successfully placed, a verification email will be sent out. And after that all done! Just wait for your order to show up.
WHEN WILL I GET MY ORDER?
You must receive your order within 5 to 14 days. All order communication is done through e-mail, so it is important that your email address is accurate and current.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large products may not be available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide complimentary shipping on orders over $149.00. If you have a LNT rewards program subscription, you secure free shipping on some items specifically. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 business days. For a more precise quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Contact a Client Support representative right away if your tracking number reveals your order was provided however you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the shipment here. You will likewise receive an e-mail with the tracking number as soon as your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking info might take 1-2 days to upgrade from the time the delivery was started when you get a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and might differ slightly from the total charged, usually by no more than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please contact LNT Client Assistance to validate that your voucher code stands. Many promotions are promoted on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things On Line Coupon Code