Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our company hours to apply modifications to your order (like changing the shipping address or requesting a cancelation). If you want to cancel your order however missed out on the 15 minute window (or positioned your order outside of our typical organization hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order verification via e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 factors for not receiving a verification e-mail: 1. you may have an out-of-date email address on file, or 2. you might have a spam blocker filtering emails from us. Ensure to keep your user info current and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for items that are gone back to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Customer Assistance representative right away and we’ll make things right. Click here to view our returns/exchange policy and instructions. LNT must get all returns and exchanges (including the replacements of missing or damaged items) within 1 month of the purchase date listed on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to place an order in your place. Just call our Consumer Support team at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us know which items you ‘d like, we will send out a protected payment link to your e-mail. You will require to select a payment approach to continue with the process.
A confirmation email will be sent out as soon as your order is successfully positioned. And then all done! Simply wait on your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You should get your order within 5 to 14 days. All order communication is done through email, so it is crucial that your email address is present and accurate.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items may not be offered for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship internationally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. If you have a LNT rewards program membership, you secure free shipping on some products solely. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 business days. For a more precise estimate, please inspect the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Call a Client Support representative right away if your tracking number reveals your order was delivered however you never received it from lnt.com. For more information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the delivery here. You will also get an email with the tracking number when your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking details might take 1-2 days to update from the time the shipment was started when you receive a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and may differ slightly from the overall charged, usually by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please call LNT Client Support to validate that your discount coupon code is valid. The majority of promotions are advertised on our website. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens N Things Kitchenaid Coupon