Your order is processed as quickly as possible, so there’s only a 15 minute window during our organization hours to apply changes to your order (like changing the shipping address or requesting a cancelation). If you desire to cancel your order however missed the 15 minute window (or put your order outside of our normal service hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order verification via e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are typically two factors for not getting a confirmation e-mail: 1. Make sure to keep your user information present and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds instantly for items that are gone back to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Client Support agent right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT must receive all exchanges and returns (including the replacements of missing or harmed products) within thirty days of the purchase date listed on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to place an order on your behalf. Just call our Consumer Support group at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
When you let us know which products you ‘d like, we will send out a safe payment link to your e-mail. You will require to select a payment method to continue with the process.
As soon as your order is effectively put, a confirmation e-mail will be sent. And after that all done! Just wait for your order to show up.
WHEN WILL I RECEIVE MY ORDER?
You must get your order within 5 to 14 days. All order interaction is done through e-mail, so it is crucial that your e-mail address is present and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items might not be readily available for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide complimentary shipping on orders over $149.00. You get totally free shipping on some items exclusively if you have a LNT benefits program membership. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 service days. For a more precise estimate, please examine the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number shows your order was delivered but you never received it from lnt.com, contact a Consumer Support representative immediately. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the shipment here. You will also receive an email with the tracking number when your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking info might take 1-2 days to update from the time the shipment was started when you receive a shipping confirmation email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and might differ slightly from the overall charged, usually by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please call LNT Customer Assistance to validate that your coupon code stands. Most promotions are promoted on our site. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things All Clad Coupon