Your order is processed as quickly as possible, so there’s only a 15 minute window during our service hours to apply modifications to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order however missed the 15 minute window (or put your order outside of our normal service hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation by means of e-mail with all the information of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are usually two factors for not receiving a confirmation email: 1. you might have an outdated e-mail address on file, or 2. you may have a spam blocker filtering e-mails from us. Make sure to keep your user details current and to shut off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds immediately for products that are returned to our storage facility according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Customer Support agent immediately and we’ll make things right. Click here to see our returns/exchange policy and directions. LNT should receive all exchanges and returns (consisting of the replacements of missing out on or damaged items) within 1 month of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to position an order on your behalf. Simply call our Client Assistance group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us know which items you ‘d like, we will send a secured payment link to your email. You will need to choose a payment technique to continue with the procedure.
When your order is successfully positioned, a verification email will be sent. And then all done! Simply wait on your order to show up.
WHEN WILL I RECEIVE MY ORDER?
You should receive your order within 5 to 14 days. All order communication is done via email, so it is crucial that your email address is accurate and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large products might not be available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer complimentary shipping on orders over $149.00. You get free shipping on some items exclusively if you have a LNT rewards program subscription. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 service days. For a more precise price quote, please check the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Contact a Customer Assistance representative instantly if your tracking number reveals your order was delivered however you never ever received it from lnt.com. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the delivery here. You will also get an e-mail with the tracking number when your order has actually delivered so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking info might take 1-2 days to upgrade from the time the shipment was started once you get a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and might vary somewhat from the overall charged, normally by no more than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please get in touch with LNT Consumer Assistance to verify that your discount coupon code stands. The majority of promos are advertised on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things 50 Off Coupon