Your order is processed as rapidly as possible, so there’s only a 15 minute window throughout our organization hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed the 15 minute window (or placed your order outside of our normal business hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation through e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically 2 factors for not receiving a confirmation email: 1. Make sure to keep your user info current and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for products that are gone back to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Customer Support representative right now and we’ll make things right. Click here to see our returns/exchange policy and directions. LNT needs to receive all exchanges and returns (consisting of the replacements of missing or harmed products) within 1 month of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to place an order on your behalf. Merely call our Customer Assistance team at 1-855-448-4464 throughout our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us know which products you ‘d like, we will send a protected payment link to your e-mail. You will need to select a payment approach to continue with the procedure.
A verification e-mail will be sent when your order is effectively put. And then all done! Just await your order to get here.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 business days to procedure. You ought to receive your order within 5 to 14 days. LNT might require to call you if there is a concern with your order, so please keep your account details upgraded! All order communication is done via e-mail, so it is very important that your email address is accurate and present.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items might not be available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. If you have a LNT rewards program subscription, you get free shipping on some products solely. Basic shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 company days. For a more precise quote, please inspect the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Contact a Customer Assistance representative instantly if your tracking number reveals your order was delivered but you never ever received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the delivery here. Once your order has delivered so that you can track it online, you will also get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Once you get a shipping verification e-mail, tracking info might take 1-2 days to upgrade from the time the shipment was started.
Payments.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might vary somewhat from the total charged, generally by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please get in touch with LNT Customer Support to confirm that your discount coupon code is valid. Many promotions are advertised on our site. (PLEASE NOTE: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens N Things 20% Off Online Coupon