Your order is processed as quickly as possible, so there’s only a 15 minute window during our service hours to use changes to your order (like changing the shipping address or requesting a cancelation). If you desire to cancel your order but missed out on the 15 minute window (or placed your order outside of our typical service hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation by means of email with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are generally 2 factors for not getting a verification email: 1. Make sure to keep your user information present and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process store credit refunds immediately for items that are gone back to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Customer Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and guidelines. LNT needs to receive all exchanges and returns (including the replacements of missing out on or damaged items) within 30 days of the purchase date noted on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to put an order in your place. Merely call our Consumer Support team at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a guaranteed payment link to your email once you let us know which items you ‘d like. You will need to select a payment technique to continue with the process.
A confirmation email will be sent once your order is successfully placed. And then all done! Simply wait for your order to arrive.
WHEN WILL I GET MY ORDER?
All orders take 1-5 business days to procedure. You should receive your order within 5 to 2 week. LNT might need to call you if there is an issue with your order, so please keep your account information upgraded! All order interaction is done by means of email, so it is important that your e-mail address is precise and current.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be available for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. You get free shipping on some products solely if you have a LNT rewards program subscription. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 business days. For a more precise quote, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered but you never received it from lnt.com, contact a Client Assistance representative right away. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the delivery here. You will also receive an e-mail with the tracking number when your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Once you get a shipping confirmation email, tracking info might take 1-2 days to update from the time the shipment was started.
Payments.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and may vary slightly from the total charged, generally by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please get in touch with LNT Client Support to validate that your discount coupon code is valid. A lot of promos are marketed on our site. (PLEASE KEEP IN MIND: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens N Things $15 Off $50 Coupon