Your order is processed as quickly as possible, so there’s only a 15 minute window during our service hours to use modifications to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order but missed out on the 15 minute window (or put your order outside of our regular business hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation via email with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 factors for not receiving a verification e-mail: 1. you may have an outdated e-mail address on file, or 2. you may have a spam blocker filtering emails from us. Make certain to keep your user information current and to shut off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds immediately for items that are gone back to our storage facility according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Consumer Assistance agent immediately and we’ll make things right. Click here to see our returns/exchange policy and guidelines. LNT needs to get all exchanges and returns (consisting of the replacements of missing or damaged items) within 30 days of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would enjoy to put an order in your place. Just call our Client Support team at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which items you ‘d like, we will send out a safe payment link to your e-mail. You will require to choose a payment method to continue with the process.
A confirmation email will be sent out when your order is successfully put. And then all done! Just wait on your order to show up.
WHEN WILL I GET MY ORDER?
You must receive your order within 5 to 14 days. All order communication is done through e-mail, so it is essential that your e-mail address is precise and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large products might not be readily available for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide free shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some items exclusively. Basic shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 company days. For a more precise estimate, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was delivered but you never ever got it from lnt.com, contact a Consumer Assistance representative instantly. To find out more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the shipment here. As soon as your order has delivered so that you can track it online, you will also get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
When you get a shipping verification e-mail, tracking information may take 1-2 days to upgrade from the time the delivery was initiated.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax shown online is just a quote and may vary slightly from the total charged, typically by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please call LNT Consumer Support to confirm that your discount coupon code is valid. Most promos are promoted on our site. (PLEASE NOTE: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens Art And Things Christmas Mantle Scarf