Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to apply modifications to your order (like altering the shipping address or asking for a cancelation). If you want to cancel your order however missed the 15 minute window (or positioned your order outside of our regular business hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification via email with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are generally two reasons for not getting a verification email: 1. Make sure to keep your user information present and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds immediately for items that are returned to our storage facility according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Client Support representative right away and we’ll make things right. Click here to view our returns/exchange policy and guidelines. LNT should receive all exchanges and returns (consisting of the replacements of missing or damaged items) within one month of the purchase date listed on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to position an order in your place. Merely call our Client Assistance team at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a safe payment link to your email when you let us know which items you ‘d like. You will need to select a payment method to continue with the process.
A verification email will be sent out once your order is effectively put. And after that all done! Just wait for your order to get here.
WHEN WILL I RECEIVE MY ORDER?
You need to receive your order within 5 to 14 days. All order interaction is done via email, so it is important that your e-mail address is precise and current.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large products might not be available for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. You get totally free shipping on some items specifically if you have a LNT rewards program membership. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 business days. For a more accurate estimate, please examine the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Contact a Customer Assistance representative instantly if your tracking number shows your order was provided however you never ever received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. Once your order has actually shipped so that you can track it online, you will also get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking info may take 1-2 days to upgrade from the time the shipment was started once you get a shipping verification e-mail.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might vary a little from the total charged, normally by no greater than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please get in touch with LNT Customer Support to validate that your coupon code stands. A lot of promotions are marketed on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Vancouver