Your order is processed as quickly as possible, Linens And Things Towels…so there’s just a 15 minute window throughout our service hours to apply changes to your order (like changing the shipping address or requesting a cancelation). If you wish to make a change, please call Customer support at 1-855-448-4464. Our group is readily available to assist Monday through Friday, in between 8:00 AM and 5:00 PM EST. If you wish to cancel your order however missed the 15 minute window (or put your order outside of our regular organization hours), do not stress about it! As soon as the order is provided, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation through e-mail with all the information of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are typically two factors for not receiving a confirmation email: 1. Make sure to keep your user information current and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds right away for products that are returned to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Consumer Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and instructions. LNT must get all exchanges and returns (including the replacements of missing out on or damaged items) within 30 days of the purchase date noted on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to position an order on your behalf. Simply call our Consumer Assistance group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a safe payment link to your email when you let us understand which products you ‘d like. You will require to choose a payment technique to continue with the process.
A verification email will be sent as soon as your order is effectively positioned. And after that all done! Just wait on your order to arrive.
WHEN WILL I GET MY ORDER?
All orders take 1-5 service days to procedure. You need to receive your order within 5 to 2 week. LNT might require to contact you if there is an issue with your order, so please keep your account information upgraded! All order interaction is done via email, so it is essential that your e-mail address is present and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized products might not be offered for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer totally free shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items specifically. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 business days. For a more accurate estimate, please examine the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered however you never got it from lnt.com, call a Consumer Assistance representative immediately. To learn more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the shipment here. You will likewise get an email with the tracking number as soon as your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Once you receive a shipping verification email, tracking details may take 1-2 days to update from the time the delivery was initiated.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax revealed online is just a quote and may vary a little from the overall charged, usually by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please get in touch with LNT Customer Assistance to verify that your voucher code is valid. The majority of promotions are advertised on our website. (PLEASE KEEP IN MIND: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Towels