Your order is processed as rapidly as possible, so there’s only a 15 minute window during our service hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order but missed the 15 minute window (or put your order outside of our regular company hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of email with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 reasons for not receiving a verification e-mail: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering emails from us. Make certain to keep your user information current and to switch off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds immediately for items that are gone back to our storage facility according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Customer Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and directions. LNT needs to get all exchanges and returns (consisting of the replacements of missing or harmed products) within one month of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Simply call our Customer Support group at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
When you let us understand which products you ‘d like, we will send out a safe payment link to your email. You will need to choose a payment method to continue with the procedure.
A confirmation e-mail will be sent out when your order is successfully positioned. And then all done! Simply await your order to get here.
WHEN WILL I GET MY ORDER?
All orders take 1-5 company days to process. You must receive your order within 5 to 14 days. LNT may need to call you if there is an issue with your order, so please keep your account details updated! All order interaction is done via e-mail, so it is very important that your e-mail address is accurate and current.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large products might not be readily available for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide complimentary shipping on orders over $149.00. If you have a LNT benefits program membership, you secure free shipping on some items solely. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 business days. For a more precise price quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was delivered however you never got it from lnt.com, contact a Customer Support representative right away. For more information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the shipment here. As soon as your order has delivered so that you can track it online, you will likewise receive an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Once you get a shipping confirmation e-mail, tracking details might take 1-2 days to upgrade from the time the delivery was started.
Payments.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might vary a little from the overall charged, normally by no greater than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please get in touch with LNT Consumer Support to confirm that your coupon code is valid. Most promos are promoted on our website. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Texas