Your order is processed as rapidly as possible, Linens And Things Stores In Houston…so there’s just a 15 minute window during our business hours to apply modifications to your order (like changing the shipping address or requesting a cancelation). If you wish to make a modification, please call Customer Service at 1-855-448-4464. Our group is offered to help Monday through Friday, in between 8:00 AM and 5:00 PM EST. Don’t tension about it if you desire to cancel your order but missed out on the 15 minute window (or put your order outside of our normal business hours)! Once the order is provided, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation through email with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually 2 factors for not receiving a confirmation email: 1. you might have an outdated email address on file, or 2. you might have a spam blocker filtering emails from us. Ensure to keep your user information existing and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds right away for items that are gone back to our storage facility according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Customer Assistance agent immediately and we’ll make things right. Click here to see our returns/exchange policy and directions. LNT needs to receive all exchanges and returns (consisting of the replacements of missing or harmed items) within thirty days of the purchase date listed on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would be happy to put an order in your place. Merely call our Customer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us know which products you ‘d like, we will send a safe payment link to your email. You will require to pick a payment technique to continue with the process.
As soon as your order is effectively positioned, a confirmation email will be sent out. And after that all done! Simply wait for your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 service days to procedure. You need to get your order within 5 to 14 days. LNT might need to contact you if there is a concern with your order, so please keep your account details updated! All order interaction is done through email, so it is essential that your e-mail address is precise and present.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized items might not be offered for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping on orders over $149.00. If you have a LNT rewards program membership, you secure free shipping on some items solely. Basic shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 service days. For a more precise price quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was provided but you never received it from lnt.com, get in touch with a Client Assistance representative immediately. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the shipment here. As soon as your order has actually delivered so that you can track it online, you will also get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking info may take 1-2 days to update from the time the delivery was started once you receive a shipping confirmation email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax shown online is just a quote and may vary a little from the overall charged, typically by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please get in touch with LNT Consumer Support to validate that your coupon code stands. Most promos are promoted on our website. (PLEASE NOTE: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Stores In Houston