Your order is processed as quickly as possible, Linens And Things Store Locator…so there’s just a 15 minute window throughout our company hours to use modifications to your order (like changing the shipping address or requesting a cancelation). Please call Customer Service at 1-855-448-4464 if you desire to make a modification. Our group is offered to help Monday through Friday, between 8:00 AM and 5:00 PM EST. Don’t stress about it if you want to cancel your order however missed the 15 minute window (or placed your order outside of our typical service hours)! As soon as the order is delivered, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are usually two factors for not getting a confirmation email: 1. Make sure to keep your user details current and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, FOR HOW LONG WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Consumer Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and guidelines. LNT needs to receive all exchanges and returns (consisting of the replacements of missing out on or damaged items) within thirty days of the purchase date listed on your invoice.
CAN I BUY BY TELEPHONE?
Yes, we would more than happy to position an order on your behalf. Merely call our Consumer Assistance team at 1-855-448-4464 throughout our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which items you ‘d like, we will send out a secured payment link to your e-mail. You will need to pick a payment method to continue with the process.
A confirmation email will be sent when your order is successfully placed. And then all done! Simply await your order to show up.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 company days to process. You need to get your order within 5 to 14 days. LNT might need to contact you if there is a concern with your order, so please keep your account info upgraded! All order communication is done by means of email, so it is essential that your email address is current and accurate.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items might not be offered for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping on orders over $149.00. If you have a LNT rewards program membership, you secure free shipping on some items solely. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 organization days. For a more accurate quote, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was provided however you never received it from lnt.com, call a Client Assistance representative immediately. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the shipment here. Once your order has delivered so that you can track it online, you will likewise get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking details might take 1-2 days to update from the time the delivery was started once you receive a shipping verification email.
Payments.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax revealed online is just a quote and may differ a little from the total charged, generally by no greater than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please call LNT Customer Assistance to validate that your voucher code is valid. The majority of promotions are promoted on our website. (PLEASE KEEP IN MIND: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Store Locator