Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our organization hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order but missed the 15 minute window (or put your order outside of our regular service hours), don’t tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation by means of email with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally two factors for not getting a confirmation email: 1. Make sure to keep your user info current and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds right away for items that are returned to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Customer Assistance representative right away and we’ll make things right. Click here to view our returns/exchange policy and guidelines. LNT should get all exchanges and returns (including the replacements of missing or damaged items) within 30 days of the purchase date listed on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would enjoy to place an order on your behalf. Merely call our Consumer Assistance team at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which products you ‘d like, we will send a safe payment link to your e-mail. You will need to select a payment technique to continue with the process.
A confirmation email will be sent as soon as your order is successfully put. And then all done! Just wait for your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You must get your order within 5 to 14 days. All order interaction is done through email, so it is important that your e-mail address is existing and precise.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large products may not be available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer totally free shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some items exclusively. Basic shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 organization days. For a more precise estimate, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number shows your order was provided but you never ever received it from lnt.com, call a Customer Assistance representative instantly. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. Once your order has delivered so that you can track it online, you will likewise receive an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking details might take 1-2 days to update from the time the delivery was initiated when you receive a shipping confirmation email.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and may differ somewhat from the overall charged, generally by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please call LNT Consumer Support to confirm that your coupon code is valid. Many promos are advertised on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Store Closing