Your order is processed as quickly as possible, Linens And Things Professional Cookware…so there’s only a 15 minute window throughout our service hours to use changes to your order (like altering the shipping address or requesting a cancelation). Please call Client Service at 1-855-448-4464 if you desire to make a modification. Our group is offered to assist Monday through Friday, between 8:00 AM and 5:00 PM EST. Do not tension about it if you want to cancel your order but missed the 15 minute window (or placed your order outside of our regular company hours)! As soon as the order is delivered, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification through e-mail with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are usually two factors for not receiving a verification e-mail: 1. Make sure to keep your user information present and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds immediately for items that are returned to our storage facility according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Consumer Support representative immediately and we’ll make things right. Click here to see our returns/exchange policy and directions. LNT must receive all returns and exchanges (consisting of the replacements of missing out on or harmed items) within thirty days of the purchase date noted on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to position an order on your behalf. Simply call our Customer Assistance team at 1-855-448-4464 throughout our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a protected payment link to your email as soon as you let us know which products you ‘d like. You will require to pick a payment method to continue with the process.
As soon as your order is successfully placed, a verification e-mail will be sent. And then all done! Just wait on your order to show up.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 business days to process. You ought to get your order within 5 to 2 week. LNT may require to call you if there is a problem with your order, so please keep your account info upgraded! All order interaction is done by means of e-mail, so it is important that your e-mail address is precise and existing.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items may not be offered for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide complimentary shipping on orders over $149.00. If you have a LNT benefits program membership, you get free shipping on some items specifically. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 service days. For a more precise price quote, please examine the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Contact a Customer Assistance representative right away if your tracking number reveals your order was delivered but you never ever received it from lnt.com. For more information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the shipment here. As soon as your order has delivered so that you can track it online, you will likewise receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking info may take 1-2 days to upgrade from the time the shipment was initiated as soon as you receive a shipping verification email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and may vary somewhat from the overall charged, typically by no more than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please call LNT Consumer Support to confirm that your discount coupon code is valid. Many promos are marketed on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Professional Cookware