Your order is processed as rapidly as possible, Linens And Things Metairie…so there’s only a 15 minute window during our organization hours to use changes to your order (like altering the shipping address or asking for a cancelation). If you want to make a modification, please call Customer Service at 1-855-448-4464. Our group is readily available to assist Monday through Friday, in between 8:00 AM and 5:00 PM EST. Do not tension about it if you want to cancel your order however missed the 15 minute window (or positioned your order outside of our typical organization hours)! As soon as the order is delivered, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification by means of email with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally two reasons for not receiving a verification e-mail: 1. you might have an out-of-date email address on file, or 2. you may have a spam blocker filtering e-mails from us. Make certain to keep your user info current and to switch off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for products that are returned to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Client Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT needs to get all exchanges and returns (including the replacements of missing or harmed products) within thirty days of the purchase date noted on your invoice.
CAN I BUY BY TELEPHONE?
Yes, we would more than happy to position an order in your place. Merely call our Client Assistance team at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which items you ‘d like, we will send out a safe payment link to your email. You will need to pick a payment method to continue with the process.
A verification e-mail will be sent once your order is effectively placed. And after that all done! Just wait for your order to get here.
WHEN WILL I GET MY ORDER?
All orders take 1-5 company days to procedure. You must receive your order within 5 to 14 days. LNT might need to call you if there is an issue with your order, so please keep your account info upgraded! All order communication is done via e-mail, so it is very important that your e-mail address is precise and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some products exclusively. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 service days. For a more precise estimate, please examine the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered but you never ever got it from lnt.com, contact a Customer Support representative immediately. For additional information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will also get an e-mail with the tracking number once your order has delivered so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking information might take 1-2 days to upgrade from the time the delivery was initiated once you get a shipping confirmation e-mail.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and might differ somewhat from the total charged, usually by no more than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Consumer Support to validate that your coupon code stands. Many promos are advertised on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Metairie