Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our organization hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order but missed the 15 minute window (or positioned your order outside of our regular service hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification via e-mail with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually 2 factors for not receiving a verification e-mail: 1. you might have an out-of-date e-mail address on file, or 2. you may have a spam blocker filtering emails from us. Make certain to keep your user information current and to shut off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for items that are returned to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Consumer Support agent right now and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT should receive all returns and exchanges (including the replacements of missing or damaged products) within thirty days of the purchase date noted on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to put an order on your behalf. Simply call our Client Support group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us know which items you ‘d like, we will send out a safe payment link to your email. You will need to select a payment method to continue with the process.
A verification e-mail will be sent as soon as your order is successfully placed. And then all done! Just wait for your order to show up.
WHEN WILL I GET MY ORDER?
All orders take 1-5 service days to process. You need to get your order within 5 to 2 week. LNT might require to call you if there is a problem with your order, so please keep your account information upgraded! All order communication is done by means of email, so it is very important that your email address is existing and accurate.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized products may not be offered for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. You get totally free shipping on some items solely if you have a LNT benefits program membership. Basic shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 business days. For a more accurate estimate, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was provided however you never ever got it from lnt.com, contact a Client Support representative right away. For more information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will also receive an email with the tracking number once your order has delivered so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking details may take 1-2 days to update from the time the shipment was started as soon as you receive a shipping verification e-mail.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and may vary somewhat from the overall charged, usually by no more than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please contact LNT Customer Support to verify that your coupon code is valid. Most promos are marketed on our site. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Locations Toronto