Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to apply changes to your order (like altering the shipping address or asking for a cancelation). If you want to cancel your order however missed the 15 minute window (or placed your order outside of our regular company hours), do not stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification through e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically two reasons for not getting a confirmation email: 1. you may have an outdated e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Make sure to keep your user details present and to shut off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for items that are returned to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Consumer Assistance agent right now and we’ll make things right. Click here to see our returns/exchange policy and instructions. LNT must get all returns and exchanges (including the replacements of missing or damaged products) within thirty days of the purchase date noted on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Merely call our Client Assistance group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your e-mail when you let us understand which products you ‘d like. You will need to pick a payment approach to continue with the process.
A verification email will be sent when your order is successfully placed. And then all done! Just wait on your order to show up.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 service days to procedure. You need to receive your order within 5 to 14 days. LNT might need to call you if there is a problem with your order, so please keep your account information upgraded! All order communication is done by means of e-mail, so it is essential that your e-mail address is accurate and current.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items might not be offered for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. If you have a LNT benefits program membership, you secure free shipping on some items specifically. Basic shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 service days. For a more accurate price quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was provided however you never got it from lnt.com, get in touch with a Client Assistance representative right away. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the shipment here. You will likewise receive an email with the tracking number once your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
As soon as you receive a shipping confirmation email, tracking info might take 1-2 days to update from the time the delivery was started.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and may differ a little from the overall charged, typically by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please call LNT Consumer Assistance to confirm that your coupon code is valid. Most promotions are marketed on our website. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Locations In San Antonio Tx