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Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our service hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order but missed the 15 minute window (or put your order outside of our normal business hours), don’t stress about it!

HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?

You will receive an order verification by means of e-mail with all the details of your order.

WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?

There are generally 2 reasons for not getting a verification email: 1. Make sure to keep your user information existing and to turn off any spam blockers that may be preventing our messages from reaching you.

IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?

We can process installment plan refunds right away for products that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund quantity.

WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?

Please get in touch with a LNT Client Support representative right away and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT should receive all returns and exchanges (including the replacements of missing or damaged items) within thirty days of the purchase date listed on your receipt.

CAN I BUY BY TELEPHONE?

Yes, we would be happy to place an order in your place. Just call our Client Assistance team at 1-855-448-4464 throughout our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your e-mail once you let us understand which items you ‘d like. You will require to select a payment approach to continue with the procedure.
Once your order is successfully positioned, a verification email will be sent out. And after that all done! Just await your order to get here.

WHEN WILL I RECEIVE MY ORDER?

You need to receive your order within 5 to 14 days. All order interaction is done via e-mail, so it is crucial that your e-mail address is accurate and current.

Shipping

WHERE DO YOU SHIP?

We ship to all 50 states in the continental U.S. (Some extra-large items might not be offered for shipment to Alaska and Hawaii.).

DO YOU OFFER INTERNATIONAL SHIPPING?

Currently, we do not deliver worldwide.

DO YOU SHIP TO P.O BOXES?

We don’t deliver to P.O Boxes due to the size and weight of our items.

WHAT ARE YOUR SHIPPING EXPENSES?

We provide totally free shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items exclusively. Standard shipping for orders below $149.00 begins at $7.00.

WHAT ARE THE SHIPPING TIMEFRAMES?

 

Most of our items ship within 5-14 organization days. For a more accurate estimate, please examine the details on the product page at lnt.com.

WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?

You can review our cancelations and returns policy here.

WHAT IF I NEVER RECEIVED MY ORDER?

If your tracking number shows your order was delivered however you never got it from lnt.com, get in touch with a Customer Assistance representative right away. For more information, please click here.

HOW CAN I TRACK MY DELIVERY?

If you have a LNT account online, you can check the status of your order and track the delivery here. Once your order has delivered so that you can track it online, you will also receive an e-mail with the tracking number.

WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?

Once you receive a shipping confirmation e-mail, tracking details may take 1-2 days to upgrade from the time the delivery was started.

Payments.

WHAT PAYMENT APPROACHES ARE AVAILABLE?

LNT supports QuadPay and most major credit/debit cards.

THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?

Click here to read our Refund Policy.

DO I HAVE TO PAY TAX ON MY PURCHASE?

Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and might differ slightly from the total charged, usually by no more than a few cents.

MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?

Please get in touch with LNT Client Support to verify that your voucher code stands. Many promotions are promoted on our website. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things In Mass