Your order is processed as rapidly as possible, Linens And Things Flatware…so there’s only a 15 minute window throughout our company hours to apply changes to your order (like altering the shipping address or asking for a cancelation). If you wish to make a change, please call Client service at 1-855-448-4464. Our group is readily available to assist Monday through Friday, between 8:00 AM and 5:00 PM EST. If you wish to cancel your order but missed out on the 15 minute window (or placed your order beyond our regular service hours), do not stress about it! When the order is delivered, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification via email with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are generally 2 reasons for not receiving a confirmation e-mail: 1. you may have an out-of-date email address on file, or 2. you might have a spam blocker filtering e-mails from us. Make certain to keep your user info existing and to shut off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process installment plan refunds immediately for products that are gone back to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Consumer Assistance agent right away and we’ll make things right. Click here to view our returns/exchange policy and instructions. LNT should receive all returns and exchanges (including the replacements of missing out on or harmed products) within one month of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Simply call our Consumer Assistance team at 1-855-448-4464 during our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a secured payment link to your e-mail when you let us understand which items you ‘d like. You will require to choose a payment method to continue with the procedure.
Once your order is effectively put, a confirmation e-mail will be sent. And after that all done! Simply wait for your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 business days to process. You should receive your order within 5 to 14 days. LNT might require to contact you if there is an issue with your order, so please keep your account info upgraded! All order communication is done by means of email, so it is important that your email address is precise and current.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized products may not be readily available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide totally free shipping on orders over $149.00. You get complimentary shipping on some items solely if you have a LNT benefits program subscription. Standard shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 service days. For a more precise quote, please inspect the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was delivered however you never ever got it from lnt.com, call a Consumer Support representative right away. To find out more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can check the status of your order and track the delivery here. Once your order has actually delivered so that you can track it online, you will likewise get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking details may take 1-2 days to update from the time the delivery was started once you get a shipping confirmation email.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is just a quote and may differ slightly from the total charged, usually by no more than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please call LNT Customer Assistance to validate that your coupon code stands. A lot of promos are marketed on our website. (PLEASE NOTE: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Flatware