Your order is processed as rapidly as possible, so there’s only a 15 minute window throughout our service hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order however missed the 15 minute window (or positioned your order outside of our typical company hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation through e-mail with all the information of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are normally two factors for not receiving a verification email: 1. you may have an outdated e-mail address on file, or 2. you may have a spam blocker filtering e-mails from us. Make certain to keep your user info current and to shut off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds instantly for items that are returned to our warehouse according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Customer Support agent right away and we’ll make things. Click here to see our returns/exchange policy and guidelines. LNT should get all exchanges and returns (consisting of the replacements of missing or damaged items) within 30 days of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to position an order in your place. Simply call our Consumer Support team at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a guaranteed payment link to your email when you let us know which products you ‘d like. You will need to choose a payment method to continue with the process.
Once your order is successfully placed, a confirmation email will be sent. And then all done! Simply wait on your order to get here.
WHEN WILL I GET MY ORDER?
You should get your order within 5 to 14 days. All order interaction is done through email, so it is essential that your e-mail address is precise and present.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. You get free shipping on some products solely if you have a LNT rewards program membership. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our products ship within 5-14 business days. For a more accurate quote, please examine the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Get in touch with a Customer Support representative immediately if your tracking number reveals your order was provided however you never ever received it from lnt.com. For more information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the shipment here. When your order has shipped so that you can track it online, you will also get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking info may take 1-2 days to update from the time the delivery was initiated once you receive a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax revealed online is just a quote and might differ slightly from the total charged, typically by no greater than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please contact LNT Client Support to confirm that your coupon code is valid. Many promos are advertised on our website. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Elite Silk Curtain