Your order is processed as rapidly as possible, so there’s only a 15 minute window throughout our service hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed the 15 minute window (or positioned your order outside of our regular business hours), don’t tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation via email with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are typically two factors for not receiving a verification email: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering emails from us. Ensure to keep your user info current and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds instantly for items that are returned to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Client Support representative right now and we’ll make things right. Click here to see our returns/exchange policy and instructions. LNT must get all returns and exchanges (including the replacements of missing or damaged items) within one month of the purchase date noted on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would enjoy to place an order in your place. Just call our Client Assistance team at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us understand which products you ‘d like, we will send out a safe payment link to your e-mail. You will require to select a payment approach to continue with the process.
A confirmation email will be sent when your order is effectively put. And after that all done! Just wait for your order to get here.
WHEN WILL I GET MY ORDER?
You need to get your order within 5 to 14 days. All order interaction is done via email, so it is crucial that your e-mail address is precise and current.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized products might not be offered for shipment to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide complimentary shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items solely. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 organization days. For a more precise estimate, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number shows your order was delivered but you never ever got it from lnt.com, call a Customer Support representative immediately. To learn more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the delivery here. When your order has delivered so that you can track it online, you will also get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking info may take 1-2 days to upgrade from the time the shipment was initiated when you receive a shipping verification email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is just a quote and might vary somewhat from the overall charged, generally by no greater than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please contact LNT Customer Assistance to verify that your coupon code stands. Many promotions are marketed on our site. (PLEASE NOTE: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Coupons Online