Your order is processed as rapidly as possible, Linens And Things Chasttanooga…so there’s just a 15 minute window during our company hours to use changes to your order (like altering the shipping address or asking for a cancelation). Please call Client Service at 1-855-448-4464 if you want to make a modification. Our group is available to assist Monday through Friday, between 8:00 AM and 5:00 PM EST. Don’t tension about it if you desire to cancel your order but missed out on the 15 minute window (or put your order outside of our normal organization hours)! As soon as the order is provided, we can process it as a return.
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order verification by means of e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are usually 2 reasons for not receiving a confirmation email: 1. Make sure to keep your user information existing and to turn off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process installment plan refunds right away for items that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Client Support representative right away and we’ll make things. Click here to see our returns/exchange policy and instructions. LNT must receive all exchanges and returns (consisting of the replacements of missing or damaged items) within thirty days of the purchase date noted on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to place an order in your place. Merely call our Consumer Assistance team at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your email as soon as you let us know which items you ‘d like. You will require to choose a payment technique to continue with the procedure.
Once your order is effectively put, a confirmation e-mail will be sent. And then all done! Simply wait on your order to show up.
WHEN WILL I GET MY ORDER?
You should receive your order within 5 to 14 days. All order communication is done by means of email, so it is crucial that your email address is accurate and existing.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer complimentary shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some products solely. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 company days. For a more precise price quote, please examine the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was delivered however you never received it from lnt.com, get in touch with a Consumer Assistance representative right away. To find out more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the shipment here. When your order has actually shipped so that you can track it online, you will likewise receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking information might take 1-2 days to update from the time the delivery was started when you receive a shipping confirmation email.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and might differ a little from the overall charged, generally by no greater than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please get in touch with LNT Customer Support to confirm that your discount coupon code stands. Many promos are marketed on our website. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Chasttanooga