Your order is processed as quickly as possible, Linens And Things Canada Website…so there’s just a 15 minute window during our service hours to use changes to your order (like changing the shipping address or requesting a cancelation). If you wish to make a change, please call Customer support at 1-855-448-4464. Our team is offered to help Monday through Friday, between 8:00 AM and 5:00 PM EST. Don’t stress about it if you desire to cancel your order but missed the 15 minute window (or positioned your order outside of our regular company hours)! When the order is delivered, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order confirmation via email with all the information of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are usually two reasons for not getting a confirmation e-mail: 1. Make sure to keep your user information present and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process installment plan refunds right away for items that are gone back to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Client Support representative right away and we’ll make things right. Click here to see our returns/exchange policy and guidelines. LNT must receive all returns and exchanges (consisting of the replacements of missing or harmed items) within one month of the purchase date noted on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to put an order in your place. Just call our Consumer Assistance group at 1-855-448-4464 throughout our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
When you let us know which products you ‘d like, we will send a secured payment link to your e-mail. You will require to select a payment method to continue with the process.
A confirmation email will be sent as soon as your order is successfully positioned. And after that all done! Simply wait on your order to arrive.
WHEN WILL I GET MY ORDER?
You need to receive your order within 5 to 14 days. All order communication is done via email, so it is essential that your email address is current and accurate.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items may not be offered for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping on orders over $149.00. You get free shipping on some products solely if you have a LNT benefits program membership. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 organization days. For a more accurate quote, please examine the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number shows your order was provided however you never received it from lnt.com, get in touch with a Client Assistance representative immediately. To find out more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. You will likewise receive an email with the tracking number when your order has actually delivered so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
When you get a shipping verification email, tracking information may take 1-2 days to upgrade from the time the delivery was started.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary a little from the total charged, normally by no more than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please call LNT Customer Assistance to validate that your coupon code is valid. A lot of promotions are promoted on our website. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Canada Website