Your order is processed as quickly as possible, Linens And Things Cambridge…so there’s only a 15 minute window throughout our organization hours to apply changes to your order (like altering the shipping address or asking for a cancelation). If you wish to make a modification, please call Customer care at 1-855-448-4464. Our group is readily available to assist Monday through Friday, between 8:00 AM and 5:00 PM EST. If you wish to cancel your order but missed the 15 minute window (or put your order outside of our normal company hours), do not tension about it! When the order is provided, we can process it as a return.
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of email with all the details of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually two factors for not getting a confirmation e-mail: 1. you might have an outdated email address on file, or 2. you may have a spam blocker filtering emails from us. Make certain to keep your user details current and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for items that are returned to our storage facility according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Customer Support agent right away and we’ll make things right. Click here to see our returns/exchange policy and guidelines. LNT should get all returns and exchanges (consisting of the replacements of missing out on or harmed products) within thirty days of the purchase date noted on your invoice.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to position an order in your place. Simply call our Client Support group at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a protected payment link to your email once you let us know which items you ‘d like. You will need to pick a payment technique to continue with the process.
When your order is effectively put, a verification e-mail will be sent out. And then all done! Simply wait for your order to show up.
WHEN WILL I GET MY ORDER?
All orders take 1-5 service days to procedure. You should get your order within 5 to 14 days. LNT might require to call you if there is a problem with your order, so please keep your account info upgraded! All order communication is done through e-mail, so it is necessary that your email address is existing and precise.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be available for shipment to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide totally free shipping on orders over $149.00. You get free shipping on some items specifically if you have a LNT benefits program membership. Standard shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 company days. For a more accurate quote, please check the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Call a Customer Support representative immediately if your tracking number shows your order was provided but you never received it from lnt.com. To find out more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will likewise receive an email with the tracking number once your order has delivered so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Once you get a shipping confirmation e-mail, tracking details may take 1-2 days to update from the time the delivery was initiated.
Payments.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and may vary a little from the total charged, usually by no more than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please contact LNT Consumer Assistance to validate that your coupon code stands. The majority of promotions are advertised on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Linens And Things Cambridge