Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order but missed the 15 minute window (or placed your order outside of our normal company hours), do not stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification by means of e-mail with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are generally two factors for not receiving a verification e-mail: 1. you might have an outdated e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Make sure to keep your user info current and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds right away for items that are returned to our warehouse according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Client Support agent right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT must receive all returns and exchanges (including the replacements of missing or damaged products) within 1 month of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to place an order on your behalf. Just call our Customer Support team at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a guaranteed payment link to your email when you let us know which items you ‘d like. You will need to choose a payment approach to continue with the process.
Once your order is successfully placed, a verification e-mail will be sent. And then all done! Simply await your order to show up.
WHEN WILL I GET MY ORDER?
You ought to get your order within 5 to 14 days. All order interaction is done by means of email, so it is crucial that your email address is accurate and present.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large products might not be offered for shipment to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not deliver internationally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide complimentary shipping on orders over $149.00. You get free shipping on some items specifically if you have a LNT benefits program membership. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 service days. For a more accurate quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was provided however you never received it from lnt.com, contact a Consumer Support representative right away. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. Once your order has shipped so that you can track it online, you will also receive an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking details might take 1-2 days to upgrade from the time the delivery was initiated as soon as you get a shipping verification e-mail.
Payments.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may vary slightly from the overall charged, typically by no greater than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please get in touch with LNT Client Support to verify that your discount coupon code stands. Most promos are promoted on our site. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Linens And Things Cabo