Your order is processed as rapidly as possible, so there’s only a 15 minute window during our organization hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order but missed the 15 minute window (or placed your order outside of our normal business hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation via email with all the details of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are generally 2 reasons for not getting a verification e-mail: 1. Make sure to keep your user information existing and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds right away for items that are returned to our warehouse according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Customer Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT should get all exchanges and returns (including the replacements of missing or damaged products) within 1 month of the purchase date listed on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would enjoy to position an order in your place. Simply call our Consumer Assistance group at 1-855-448-4464 during our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a protected payment link to your email when you let us understand which products you ‘d like. You will need to choose a payment approach to continue with the procedure.
Once your order is successfully placed, a confirmation e-mail will be sent. And then all done! Just wait for your order to show up.
WHEN WILL I GET MY ORDER?
You ought to receive your order within 5 to 14 days. All order communication is done by means of email, so it is essential that your e-mail address is accurate and current.
Shipping
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide totally free shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items specifically. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 business days. For a more precise estimate, please inspect the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Get in touch with a Client Support representative right away if your tracking number shows your order was delivered but you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. You will also get an e-mail with the tracking number once your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
When you get a shipping confirmation email, tracking details might take 1-2 days to update from the time the shipment was initiated.
Payments.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax revealed online is just a quote and may vary a little from the overall charged, generally by no greater than a couple of cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please call LNT Client Support to verify that your voucher code is valid. Most promos are promoted on our site. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Kendall Linens And Things