Your order is processed as rapidly as possible, so there’s only a 15 minute window throughout our business hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order but missed out on the 15 minute window (or positioned your order outside of our normal service hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification by means of e-mail with all the information of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are generally 2 reasons for not receiving a confirmation e-mail: 1. Make sure to keep your user information present and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Client Assistance agent right away and we’ll make things right. Click here to view our returns/exchange policy and guidelines. LNT must get all returns and exchanges (including the replacements of missing out on or damaged items) within one month of the purchase date noted on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to put an order in your place. Merely call our Consumer Support group at 1-855-448-4464 throughout our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a safe payment link to your e-mail as soon as you let us understand which items you ‘d like. You will require to pick a payment approach to continue with the process.
Once your order is successfully placed, a confirmation email will be sent out. And after that all done! Just wait for your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You must receive your order within 5 to 14 days. All order interaction is done through email, so it is crucial that your e-mail address is accurate and current.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large items might not be available for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Currently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. If you have a LNT rewards program subscription, you secure free shipping on some items solely. Standard shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 service days. For a more accurate estimate, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Contact a Customer Assistance representative immediately if your tracking number shows your order was delivered but you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. Once your order has actually delivered so that you can track it online, you will also get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking information might take 1-2 days to upgrade from the time the shipment was initiated when you receive a shipping confirmation email.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and may differ somewhat from the total charged, generally by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please contact LNT Client Assistance to verify that your coupon code is valid. The majority of promos are marketed on our site. (PLEASE NOTE: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Does Linens N Things Have A Military Discount