Your order is processed as quickly as possible, so there’s just a 15 minute window during our company hours to use modifications to your order (like changing the shipping address or requesting a cancelation). If you want to cancel your order but missed the 15 minute window (or placed your order outside of our regular business hours), do not stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation through email with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 reasons for not receiving a confirmation e-mail: 1. Make sure to keep your user details current and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT REQUIRE TO GET MY REFUND?
We can process store credit refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Client Support agent immediately and we’ll make things right. Click here to see our returns/exchange policy and guidelines. LNT needs to get all returns and exchanges (including the replacements of missing or damaged items) within thirty days of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to put an order on your behalf. Just call our Customer Assistance group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your e-mail as soon as you let us know which products you ‘d like. You will require to select a payment technique to continue with the procedure.
A verification email will be sent out once your order is successfully put. And after that all done! Simply wait on your order to get here.
WHEN WILL I GET MY ORDER?
All orders take 1-5 business days to process. You ought to receive your order within 5 to 2 week. LNT may require to call you if there is an issue with your order, so please keep your account info updated! All order interaction is done by means of email, so it is essential that your email address is existing and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items might not be available for shipment to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. If you have a LNT rewards program membership, you secure free shipping on some items exclusively. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 business days. For a more precise quote, please examine the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Get in touch with a Customer Assistance representative right away if your tracking number shows your order was delivered but you never ever got it from lnt.com. To find out more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. You will likewise get an email with the tracking number as soon as your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
As soon as you receive a shipping confirmation e-mail, tracking details may take 1-2 days to upgrade from the time the shipment was started.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may vary somewhat from the overall charged, typically by no greater than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please call LNT Consumer Assistance to verify that your coupon code stands. A lot of promotions are marketed on our website. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Does Linens N Things Coupons Work On Clearance Items