Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our organization hours to use changes to your order (like altering the shipping address or asking for a cancelation). If you want to cancel your order but missed out on the 15 minute window (or placed your order outside of our normal service hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order verification through email with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically 2 factors for not getting a confirmation email: 1. you may have an outdated email address on file, or 2. you may have a spam blocker filtering emails from us. Ensure to keep your user information current and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT TAKE TO GET MY REFUND?
We can process installment plan refunds instantly for products that are gone back to our storage facility according to our return policy. The return shipping cost will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Client Assistance agent right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT needs to get all returns and exchanges (including the replacements of missing out on or damaged products) within thirty days of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would be happy to position an order on your behalf. Merely call our Customer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a guaranteed payment link to your email when you let us understand which products you ‘d like. You will need to pick a payment technique to continue with the process.
Once your order is successfully put, a verification email will be sent out. And after that all done! Simply wait on your order to get here.
WHEN WILL I RECEIVE MY ORDER?
You ought to receive your order within 5 to 14 days. All order communication is done through email, so it is essential that your e-mail address is accurate and existing.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized products might not be readily available for shipment to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We provide complimentary shipping on orders over $149.00. If you have a LNT rewards program subscription, you get free shipping on some products exclusively. Basic shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 service days. For a more precise estimate, please inspect the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Get in touch with a Customer Support representative right away if your tracking number shows your order was provided but you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the shipment here. Once your order has actually shipped so that you can track it online, you will also receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking information might take 1-2 days to update from the time the delivery was started once you get a shipping verification e-mail.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary slightly from the overall charged, generally by no more than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN POSITIONED?
Please call LNT Client Assistance to confirm that your voucher code stands. Most promotions are promoted on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Does Linens And Things Ship To Canada