Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to apply changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order but missed the 15 minute window (or put your order outside of our typical business hours), don’t tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order verification through email with all the information of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually 2 reasons for not receiving a verification e-mail: 1. Make sure to keep your user details existing and to turn off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?
We can process store credit refunds instantly for products that are returned to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Customer Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and instructions. LNT needs to get all returns and exchanges (including the replacements of missing out on or damaged items) within thirty days of the purchase date listed on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would enjoy to put an order on your behalf. Just call our Customer Support team at 1-855-448-4464 during our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your email when you let us know which items you ‘d like. You will need to pick a payment technique to continue with the procedure.
A confirmation e-mail will be sent once your order is successfully positioned. And then all done! Simply wait for your order to get here.
WHEN WILL I GET MY ORDER?
You should get your order within 5 to 14 days. All order communication is done via email, so it is essential that your email address is present and accurate.
Shipping
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large products may not be available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer complimentary shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some products exclusively. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 company days. For a more precise estimate, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number reveals your order was delivered but you never ever received it from lnt.com, contact a Consumer Support representative immediately. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. As soon as your order has actually shipped so that you can track it online, you will also get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
When you get a shipping confirmation email, tracking information may take 1-2 days to update from the time the delivery was initiated.
Payments.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might vary somewhat from the total charged, typically by no greater than a couple of cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Consumer Assistance to confirm that your coupon code is valid. A lot of promos are promoted on our site. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). College Linens And Things