Your order is processed as rapidly as possible, so there’s just a 15 minute window throughout our business hours to use modifications to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed the 15 minute window (or placed your order outside of our normal organization hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of email with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are normally two reasons for not getting a confirmation email: 1. you may have an outdated email address on file, or 2. you may have a spam blocker filtering emails from us. Ensure to keep your user info current and to switch off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping cost will be deducted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Client Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and guidelines. LNT needs to receive all returns and exchanges (including the replacements of missing out on or harmed items) within 30 days of the purchase date listed on your receipt.
CAN I ORDER BY TELEPHONE?
Yes, we would more than happy to position an order on your behalf. Just call our Consumer Support team at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your email as soon as you let us know which items you ‘d like. You will need to choose a payment method to continue with the process.
A verification e-mail will be sent when your order is successfully placed. And after that all done! Just wait for your order to show up.
WHEN WILL I RECEIVE MY ORDER?
You need to get your order within 5 to 14 days. All order interaction is done by means of email, so it is crucial that your e-mail address is existing and accurate.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some oversized items may not be offered for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship internationally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer totally free shipping on orders over $149.00. If you have a LNT rewards program subscription, you secure free shipping on some items specifically. Standard shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 company days. For a more accurate estimate, please inspect the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was provided but you never received it from lnt.com, call a Consumer Assistance representative right away. To learn more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. Once your order has actually shipped so that you can track it online, you will likewise get an email with the tracking number.
WHY DOESN’T THE SHIPPING COMPANY SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Tracking details may take 1-2 days to update from the time the shipment was started when you get a shipping confirmation email.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax shown online is just a quote and may vary somewhat from the overall charged, usually by no more than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Customer Assistance to validate that your discount coupon code stands. Many promos are promoted on our site. (PLEASE NOTE: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Can You Use Linens N Things Coupons At Cost Plus