Your order is processed as rapidly as possible, so there’s only a 15 minute window throughout our business hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you want to cancel your order however missed the 15 minute window (or positioned your order outside of our normal organization hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order confirmation via e-mail with all the details of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are usually 2 factors for not receiving a confirmation email: 1. Make sure to keep your user info current and to turn off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds right away for items that are gone back to our warehouse according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Client Assistance agent right away and we’ll make things. Click here to see our returns/exchange policy and instructions. LNT should get all returns and exchanges (consisting of the replacements of missing out on or damaged products) within thirty days of the purchase date listed on your invoice.
CAN I BUY BY TELEPHONE?
Yes, we would be happy to position an order on your behalf. Simply call our Client Assistance team at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which products you ‘d like, we will send out a safe payment link to your email. You will need to pick a payment approach to continue with the process.
Once your order is effectively put, a verification e-mail will be sent. And after that all done! Simply wait for your order to get here.
WHEN WILL I GET MY ORDER?
All orders take 1-5 organization days to process. You need to receive your order within 5 to 14 days. LNT might require to call you if there is an issue with your order, so please keep your account details updated! All order interaction is done by means of email, so it is necessary that your e-mail address is existing and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large products may not be readily available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer totally free shipping on orders over $149.00. If you have a LNT rewards program subscription, you secure free shipping on some products solely. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 company days. For a more precise quote, please examine the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Contact a Customer Support representative immediately if your tracking number shows your order was provided but you never ever got it from lnt.com. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. As soon as your order has actually shipped so that you can track it online, you will likewise receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking info may take 1-2 days to upgrade from the time the delivery was started once you receive a shipping verification email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and may differ somewhat from the overall charged, generally by no more than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please contact LNT Client Assistance to verify that your discount coupon code is valid. Many promotions are promoted on our website. (PLEASE NOTE: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Can You Use Linens N Things Coupons At Christmas Tree Shop