Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our company hours to use changes to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order but missed the 15 minute window (or placed your order outside of our typical business hours), do not tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation via email with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically 2 reasons for not receiving a confirmation email: 1. you may have an out-of-date email address on file, or 2. you may have a spam blocker filtering emails from us. Make certain to keep your user details existing and to shut off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, FOR HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds right away for items that are returned to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please get in touch with a LNT Customer Assistance representative right away and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT must receive all exchanges and returns (including the replacements of missing or harmed items) within 1 month of the purchase date noted on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to position an order on your behalf. Merely call our Customer Assistance team at 1-855-448-4464 throughout our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us know which products you ‘d like, we will send out a safe payment link to your e-mail. You will need to select a payment method to continue with the procedure.
When your order is successfully put, a verification email will be sent. And then all done! Just wait for your order to show up.
WHEN WILL I RECEIVE MY ORDER?
All orders take 1-5 company days to procedure. You need to receive your order within 5 to 14 days. LNT might require to contact you if there is an issue with your order, so please keep your account info upgraded! All order communication is done via e-mail, so it is important that your email address is existing and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large products might not be available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer free shipping on orders over $149.00. You get totally free shipping on some items solely if you have a LNT rewards program membership. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 organization days. For a more accurate estimate, please check the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Call a Consumer Assistance representative right away if your tracking number shows your order was delivered but you never ever received it from lnt.com. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the shipment here. When your order has shipped so that you can track it online, you will likewise get an e-mail with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
As soon as you get a shipping verification email, tracking information might take 1-2 days to update from the time the shipment was started.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax revealed online is just a quote and might differ somewhat from the overall charged, generally by no more than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please contact LNT Consumer Assistance to validate that your voucher code stands. Most promotions are promoted on our website. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Can You Use Coupons Online Linens N Things