Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our organization hours to apply modifications to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order but missed the 15 minute window (or positioned your order outside of our normal company hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification by means of email with all the details of your order.
WHY HAVEN’T I GOT AN EMAIL REGARDING MY ORDER?
There are typically 2 factors for not receiving a confirmation email: 1. Make sure to keep your user details current and to turn off any spam blockers that might be avoiding our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Customer Assistance agent right away and we’ll make things. Click here to view our returns/exchange policy and guidelines. LNT should get all returns and exchanges (consisting of the replacements of missing out on or harmed products) within 1 month of the purchase date listed on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would enjoy to place an order in your place. Just call our Client Assistance group at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a protected payment link to your email once you let us know which items you ‘d like. You will require to pick a payment approach to continue with the process.
A verification e-mail will be sent out once your order is successfully placed. And then all done! Simply wait for your order to arrive.
WHEN WILL I GET MY ORDER?
All orders take 1-5 business days to procedure. You need to get your order within 5 to 2 week. LNT might need to call you if there is an issue with your order, so please keep your account information upgraded! All order communication is done through e-mail, so it is essential that your e-mail address is accurate and current.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some oversized items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We offer free shipping on orders over $149.00. If you have a LNT rewards program subscription, you secure free shipping on some items specifically. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 company days. For a more precise price quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Get in touch with a Customer Assistance representative immediately if your tracking number reveals your order was provided however you never received it from lnt.com. To learn more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. You will also receive an email with the tracking number once your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking info may take 1-2 days to update from the time the shipment was initiated when you get a shipping verification e-mail.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is computed according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary a little from the total charged, typically by no more than a few cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please call LNT Client Support to verify that your coupon code is valid. The majority of promos are advertised on our site. (PLEASE KEEP IN MIND: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Can Linens N Things Coupons Be Used At The Christmas Tree Shop