Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our company hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you desire to cancel your order but missed the 15 minute window (or placed your order outside of our normal company hours), do not tension about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation through email with all the details of your order.
WHY HAVEN’T I GOT AN E-MAIL REGARDING MY ORDER?
There are normally 2 factors for not receiving a verification e-mail: 1. you may have an outdated e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Make certain to keep your user information present and to shut off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT TAKE TO RECEIVE MY REFUND?
We can process store credit refunds immediately for products that are gone back to our storage facility according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Client Assistance representative right away and we’ll make things. Click here to view our returns/exchange policy and directions. LNT needs to get all returns and exchanges (including the replacements of missing out on or damaged items) within thirty days of the purchase date listed on your invoice.
CAN I ORDER BY TELEPHONE?
Yes, we would enjoy to place an order on your behalf. Simply call our Customer Support team at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us know which products you ‘d like, we will send a protected payment link to your email. You will require to choose a payment approach to continue with the process.
A verification email will be sent out when your order is effectively positioned. And then all done! Just wait on your order to show up.
WHEN WILL I GET MY ORDER?
All orders take 1-5 company days to procedure. You should get your order within 5 to 14 days. LNT might need to contact you if there is a concern with your order, so please keep your account details updated! All order interaction is done through email, so it is important that your email address is precise and present.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not deliver globally.
DO YOU SHIP TO P.O BOXES?
We don’t ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer complimentary shipping on orders over $149.00. If you have a LNT benefits program subscription, you secure free shipping on some products specifically. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 business days. For a more precise estimate, please inspect the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Contact a Customer Assistance representative immediately if your tracking number shows your order was provided however you never got it from lnt.com. To learn more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the shipment here. You will also get an e-mail with the tracking number when your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking details might take 1-2 days to update from the time the shipment was initiated when you get a shipping verification email.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary slightly from the total charged, typically by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Customer Assistance to validate that your voucher code stands. A lot of promotions are promoted on our website. (PLEASE KEEP IN MIND: DISCOUNT COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Can I Use Linens N Things Coupons At Christmas Tree Shops