Your order is processed as rapidly as possible, so there’s only a 15 minute window during our business hours to apply changes to your order (like altering the shipping address or asking for a cancelation). If you desire to cancel your order however missed the 15 minute window (or put your order outside of our normal company hours), don’t tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of email with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are typically two reasons for not receiving a confirmation email: 1. you may have an out-of-date e-mail address on file, or 2. you might have a spam blocker filtering e-mails from us. Ensure to keep your user details current and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for items that are gone back to our warehouse according to our return policy. The return shipping expense will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please get in touch with a LNT Client Assistance agent right away and we’ll make things right. Click here to see our returns/exchange policy and instructions. LNT needs to receive all exchanges and returns (consisting of the replacements of missing or harmed items) within thirty days of the purchase date noted on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would enjoy to put an order in your place. Simply call our Client Support group at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
As soon as you let us understand which items you ‘d like, we will send out a secured payment link to your email. You will require to select a payment approach to continue with the procedure.
A verification email will be sent as soon as your order is successfully put. And then all done! Just wait on your order to arrive.
WHEN WILL I GET MY ORDER?
You should receive your order within 5 to 14 days. All order communication is done through email, so it is essential that your email address is current and precise.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items may not be available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We offer complimentary shipping on orders over $149.00. If you have a LNT benefits program membership, you get free shipping on some products solely. Basic shipping for orders listed below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 company days. For a more accurate estimate, please check the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Contact a Customer Support representative instantly if your tracking number reveals your order was provided but you never received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can check the status of your order and track the delivery here. You will also receive an email with the tracking number as soon as your order has shipped so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
As soon as you get a shipping confirmation e-mail, tracking information might take 1-2 days to upgrade from the time the shipment was initiated.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax revealed online is only a quote and might vary a little from the overall charged, usually by no more than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please contact LNT Client Assistance to verify that your voucher code is valid. Most promos are promoted on our website. (PLEASE KEEP IN MIND: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Broad City Linens N Things Coupons Never Expire