Your order is processed as rapidly as possible, so there’s only a 15 minute window during our business hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed the 15 minute window (or placed your order outside of our typical company hours), do not tension about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will get an order verification via e-mail with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are typically 2 factors for not getting a confirmation e-mail: 1. you might have an out-of-date e-mail address on file, or 2. you might have a spam blocker filtering emails from us. Make sure to keep your user info current and to turn off any spam blockers that may be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO RECEIVE MY REFUND?
We can process store credit refunds instantly for products that are returned to our warehouse according to our return policy. The return shipping expense will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please call a LNT Consumer Assistance agent right away and we’ll make things. Click here to see our returns/exchange policy and instructions. LNT should receive all exchanges and returns (consisting of the replacements of missing or harmed products) within one month of the purchase date listed on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to position an order in your place. Simply call our Consumer Support group at 1-855-448-4464 during our company hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us know which items you ‘d like, we will send out a secured payment link to your email. You will require to select a payment method to continue with the process.
As soon as your order is effectively put, a confirmation email will be sent out. And then all done! Simply wait for your order to arrive.
WHEN WILL I GET MY ORDER?
You should receive your order within 5 to 14 days. All order communication is done through e-mail, so it is important that your email address is accurate and existing.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items might not be readily available for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently, we do not deliver worldwide.
DO YOU SHIP TO P.O BOXES?
We don’t deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide free shipping on orders over $149.00. You get totally free shipping on some items exclusively if you have a LNT rewards program subscription. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
The majority of our items ship within 5-14 company days. For a more precise estimate, please inspect the information on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our returns and cancelations policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Get in touch with a Consumer Support representative right away if your tracking number shows your order was provided but you never received it from lnt.com. To find out more, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can examine the status of your order and track the delivery here. You will likewise get an email with the tracking number once your order has actually shipped so that you can track it online.
WHY DOESN’T THE SHIPPING COMPANY WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Tracking details may take 1-2 days to upgrade from the time the delivery was started when you receive a shipping confirmation email.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I NEED TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax shown online is only a quote and may vary a little from the overall charged, usually by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PLACED?
Please contact LNT Customer Assistance to verify that your coupon code is valid. Most promos are marketed on our website. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Bed Bath Beyond Website Coupon