Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our service hours to apply modifications to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order however missed out on the 15 minute window (or positioned your order outside of our regular service hours), don’t stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will get an order verification by means of email with all the information of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are normally 2 factors for not receiving a verification email: 1. Make sure to keep your user information existing and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN PRODUCT, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?
We can process store credit refunds instantly for products that are gone back to our storage facility according to our return policy. The return shipping expense will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please call a LNT Customer Assistance representative right away and we’ll make things. Click here to see our returns/exchange policy and guidelines. LNT should get all exchanges and returns (consisting of the replacements of missing or harmed products) within one month of the purchase date noted on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would more than happy to put an order in your place. Simply call our Consumer Assistance team at 1-855-448-4464 throughout our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us understand which items you ‘d like, we will send out a protected payment link to your email. You will need to pick a payment method to continue with the process.
Once your order is successfully put, a confirmation email will be sent. And after that all done! Just await your order to get here.
WHEN WILL I RECEIVE MY ORDER?
You need to receive your order within 5 to 14 days. All order communication is done through e-mail, so it is important that your e-mail address is existing and precise.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some large products may not be offered for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Presently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not deliver to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We offer totally free shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items exclusively. Basic shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 service days. For a more precise quote, please inspect the information on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
Get in touch with a Consumer Assistance representative immediately if your tracking number shows your order was provided but you never received it from lnt.com. For additional information, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. Once your order has actually shipped so that you can track it online, you will also receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS SITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PUT?
Once you get a shipping verification e-mail, tracking info may take 1-2 days to upgrade from the time the delivery was started.
WHAT PAYMENT APPROACHES ARE AVAILABLE?
LNT supports QuadPay and most significant credit/debit cards.
THE LENGTH OF TIME DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and might vary somewhat from the overall charged, usually by no greater than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN PUT?
Please call LNT Customer Support to validate that your discount coupon code is valid. Many promotions are advertised on our website. (PLEASE NOTE: VOUCHERS THAT HAVE EXPIRED WILL NOT BE APPLIED AND A MAXIMUM OF 1 CODE CAN BE USED PER ORDER.). Bed Bath & Beyond Gift Card Discount