Your order is processed as quickly as possible, so there’s only a 15 minute window throughout our service hours to apply changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed the 15 minute window (or put your order outside of our typical company hours), do not stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation by means of email with all the information of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are generally two reasons for not receiving a verification email: 1. you might have an outdated e-mail address on file, or 2. you might have a spam blocker filtering emails from us. Make sure to keep your user info present and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN PRODUCT, HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process store credit refunds right away for products that are returned to our storage facility according to our return policy. The return shipping cost will be deducted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Client Assistance agent right away and we’ll make things. Click here to see our returns/exchange policy and directions. LNT should receive all returns and exchanges (consisting of the replacements of missing out on or damaged items) within 30 days of the purchase date noted on your receipt.
CAN I PURCHASE BY TELEPHONE?
Yes, we would be happy to position an order on your behalf. Merely call our Consumer Assistance team at 1-855-448-4464 during our organization hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send a secured payment link to your e-mail as soon as you let us know which products you ‘d like. You will require to choose a payment technique to continue with the procedure.
A verification e-mail will be sent when your order is effectively positioned. And after that all done! Just wait for your order to arrive.
WHEN WILL I GET MY ORDER?
You need to get your order within 5 to 14 days. All order communication is done by means of e-mail, so it is important that your e-mail address is existing and precise.
WHERE DO YOU SHIP?
We deliver to all 50 states in the continental U.S. (Some extra-large items may not be readily available for delivery to Alaska and Hawaii.).
DO YOU USE INTERNATIONAL SHIPPING?
Currently, we do not ship globally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our items.
WHAT ARE YOUR SHIPPING COSTS?
We provide complimentary shipping on orders over $149.00. If you have a LNT benefits program subscription, you get free shipping on some items specifically. Basic shipping for orders below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 organization days. For a more accurate quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can review our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
Get in touch with a Customer Support representative immediately if your tracking number reveals your order was delivered but you never ever received it from lnt.com. For more details, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. You will likewise get an email with the tracking number as soon as your order has delivered so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I PLACED?
Once you receive a shipping confirmation email, tracking information might take 1-2 days to update from the time the delivery was initiated.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and might vary somewhat from the overall charged, normally by no more than a few cents.
MY VOUCHER CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PUT?
Please call LNT Consumer Assistance to validate that your voucher code is valid. Many promos are marketed on our site. (PLEASE KEEP IN MIND: VOUCHERS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Bed Bath Beyond Dyson Coupon