Your order is processed as quickly as possible, so there’s only a 15 minute window during our business hours to apply changes to your order (like changing the shipping address or asking for a cancelation). If you desire to cancel your order however missed the 15 minute window (or put your order outside of our regular organization hours), do not stress about it!
HOW DO I UNDERSTAND IF MY ORDER WENT THROUGH?
You will receive an order confirmation via e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN E-MAIL REGARDING MY ORDER?
There are usually 2 factors for not receiving a confirmation email: 1. you may have an out-of-date email address on file, or 2. you might have a spam blocker filtering e-mails from us. Ensure to keep your user information existing and to turn off any spam blockers that might be preventing our messages from reaching you.
IF I RETURN MERCHANDISE, THE LENGTH OF TIME WILL IT REQUIRE TO GET MY REFUND?
We can process installment plan refunds immediately for products that are gone back to our warehouse according to our return policy. The return shipping cost will be subtracted from the refund amount.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING?
Please contact a LNT Consumer Assistance agent right now and we’ll make things right. Click here to see our returns/exchange policy and instructions. LNT must get all exchanges and returns (consisting of the replacements of missing or damaged products) within one month of the purchase date noted on your receipt.
CAN I BUY BY TELEPHONE?
Yes, we would enjoy to place an order in your place. Just call our Consumer Support group at 1-855-448-4464 throughout our service hours (8am – 6pm M-F CST and 8a-5p SS CST).
Once you let us understand which items you ‘d like, we will send out a guaranteed payment link to your email. You will require to select a payment method to continue with the procedure.
A confirmation email will be sent once your order is successfully placed. And after that all done! Simply await your order to show up.
WHEN WILL I RECEIVE MY ORDER?
You need to get your order within 5 to 14 days. All order communication is done by means of email, so it is crucial that your email address is accurate and current.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some large items might not be offered for delivery to Alaska and Hawaii.).
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Currently, we do not ship worldwide.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING EXPENSES?
We offer totally free shipping on orders over $149.00. If you have a LNT rewards program subscription, you get free shipping on some items exclusively. Standard shipping for orders listed below $149.00 starts at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our products ship within 5-14 business days. For a more precise quote, please check the details on the item page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can evaluate our cancelations and returns policy here.
WHAT IF I NEVER RECEIVED MY ORDER?
If your tracking number shows your order was delivered but you never got it from lnt.com, call a Customer Assistance representative instantly. To find out more, please click here.
HOW CAN I TRACK MY DELIVERY?
If you have a LNT account online, you can inspect the status of your order and track the shipment here. You will also receive an email with the tracking number as soon as your order has actually delivered so that you can track it online.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking details may take 1-2 days to update from the time the shipment was started once you receive a shipping verification email.
WHAT PAYMENT TECHNIQUES ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT CONSIDER A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is determined according to the state and county tax laws where the order is being shipped. The tax shown online is just a quote and might differ somewhat from the overall charged, normally by no greater than a few cents.
MY DISCOUNT COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS CURRENTLY BEEN PLACED?
Please contact LNT Consumer Support to verify that your coupon code stands. Most promos are marketed on our site. (PLEASE KEEP IN MIND: COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE USED PER ORDER.). Bed Bath Beyond Can’t Narrow By Price