Your order is processed as quickly as possible, so there’s just a 15 minute window throughout our business hours to use changes to your order (like altering the shipping address or requesting a cancelation). If you want to cancel your order however missed out on the 15 minute window (or positioned your order outside of our normal business hours), don’t stress about it!
HOW DO I KNOW IF MY ORDER WENT THROUGH?
You will receive an order confirmation via e-mail with all the details of your order.
WHY HAVEN’T I RECEIVED AN EMAIL REGARDING MY ORDER?
There are generally two factors for not getting a verification email: 1. Make sure to keep your user information present and to turn off any spam blockers that may be avoiding our messages from reaching you.
IF I RETURN MERCHANDISE, HOW LONG WILL IT TAKE TO GET MY REFUND?
We can process installment plan refunds right away for products that are returned to our storage facility according to our return policy. The return shipping expense will be subtracted from the refund quantity.
WHAT DO I DO IF SOMETHING IN MY ORDER IS DAMAGED OR MISSING OUT ON?
Please contact a LNT Consumer Support representative right away and we’ll make things right. Click here to view our returns/exchange policy and directions. LNT needs to get all returns and exchanges (including the replacements of missing or damaged products) within 30 days of the purchase date noted on your invoice.
CAN I PURCHASE BY TELEPHONE?
Yes, we would more than happy to put an order on your behalf. Just call our Customer Support group at 1-855-448-4464 throughout our business hours (8am – 6pm M-F CST and 8a-5p SS CST).
We will send out a safe payment link to your email when you let us know which products you ‘d like. You will require to choose a payment approach to continue with the process.
Once your order is successfully positioned, a verification e-mail will be sent out. And then all done! Simply wait on your order to arrive.
WHEN WILL I RECEIVE MY ORDER?
You should receive your order within 5 to 14 days. All order interaction is done through e-mail, so it is important that your email address is precise and existing.
WHERE DO YOU SHIP?
We ship to all 50 states in the continental U.S. (Some extra-large products may not be offered for delivery to Alaska and Hawaii.).
DO YOU OFFER INTERNATIONAL SHIPPING?
Presently, we do not deliver internationally.
DO YOU SHIP TO P.O BOXES?
We do not ship to P.O Boxes due to the size and weight of our products.
WHAT ARE YOUR SHIPPING COSTS?
We provide complimentary shipping on orders over $149.00. You get free shipping on some items exclusively if you have a LNT rewards program membership. Basic shipping for orders below $149.00 begins at $7.00.
WHAT ARE THE SHIPPING TIMEFRAMES?
Most of our items ship within 5-14 organization days. For a more accurate quote, please inspect the details on the product page at lnt.com.
WHAT’S YOUR RETURN/EXCHANGE/CANCELATION POLICY?
You can examine our returns and cancelations policy here.
WHAT IF I NEVER GOTTEN MY ORDER?
If your tracking number reveals your order was provided but you never ever received it from lnt.com, contact a Consumer Support representative immediately. For additional information, please click here.
HOW CAN I TRACK MY SHIPMENT?
If you have a LNT account online, you can inspect the status of your order and track the delivery here. Once your order has actually shipped so that you can track it online, you will also receive an email with the tracking number.
WHY DOESN’T THE SHIPPING BUSINESS WEBSITE RECOGNIZE THE TRACKING NUMBER FOR AN ORDER I POSITIONED?
Tracking information might take 1-2 days to upgrade from the time the shipment was initiated once you get a shipping verification e-mail.
WHAT PAYMENT METHODS ARE AVAILABLE?
LNT supports QuadPay and most major credit/debit cards.
FOR HOW LONG DOES IT TAKE FOR A REFUND/CREDIT TO SHOW IN MY ACCOUNT?
Click here to read our Refund Policy.
DO I HAVE TO PAY TAX ON MY PURCHASE?
Yes. Sales tax is calculated according to the state and county tax laws where the order is being delivered. The tax revealed online is only a quote and might vary a little from the total charged, typically by no more than a couple of cents.
MY COUPON CODE WAS NOT APPLIED. CAN I STILL ADD IT WHEN MY ORDER HAS ALREADY BEEN POSITIONED?
Please contact LNT Consumer Support to confirm that your discount coupon code stands. A lot of promotions are promoted on our website. (PLEASE NOTE: DISCOUNT COUPONS THAT HAVE ENDED WILL NOT BE APPLIED AND An OPTIMUM OF 1 CODE CAN BE APPLIED PER ORDER.). Bed, Bath, And Beyond 20% Coupon